Kovcdvi Help Center

Playing & Playback

How do I play a CD on my Kovcdvi player?

Just insert the CD into the tray and press “Play.” The music should start automatically. If it doesn’t, make sure the CD is clean, properly inserted, and that the device is powered on.

Why won’t my CD play?

  1. Check if the CD is scratched or dirty, and wipe it gently with a soft cloth.
  2. Make sure the CD format is supported (Audio CD, MP3 CD).
  3. Confirm the player has enough battery or is plugged in.
  4. Check the laser lens for dust or smudges and clean gently if needed.
  5. Make sure the CD tray and lid are fully closed.
  6. If the tray still won’t close, try reinserting the disc.

Can I play CDs from other regions?

Yes, Kovcdvi CD players are region-free and support standard Audio CDs and MP3 CDs from any country.

Charging & Battery

How do I charge my CD player?

Use the included USB cable and plug it into a USB wall adapter or your computer. The charging light will turn on. A full charge usually takes 3–4 hours.

How long does the battery last?

Once fully charged, your Kovcdvi CD player can play continuously for about 8–10 hours depending on volume and usage.

Audio Accessories

Can I use headphones or external speakers?

Yes. There’s a standard 3.5mm headphone jack, and you can also connect it to external speakers via AUX or Bluetooth (if your model supports it).

Maintenance & Troubleshooting

How do I reset my CD player?

  1. Turn off the device.
  2. Remove the CD and any cables.
  3. Hold the power button for 5–10 seconds to reset.
  4. Reinsert the CD and power it back on.

How do I clean my CD player?

Wipe the exterior with a soft, dry cloth. Avoid water, solvents, or abrasive materials. Keep the CD tray and laser lens clean and dust-free.

What should I do if my player is damaged or defective?

Take photos or a short video of the issue. Contact Kovcdvi customer support at Kovcdvi@outlook.com. Provide your order number and a description of the problem. We’ll guide you through troubleshooting or arrange a replacement if necessary.

Storage & Tips

How should I store my CD player?

Keep it in a cool, dry place. Avoid direct sunlight, moisture, or extreme temperatures. Store CDs separately in protective cases to prevent scratches.

Extra tips

  1. Always hold CDs by the edges to avoid fingerprints.
  2. Don’t force the tray open or closed.
  3. If you hear unusual noises, stop using the player and contact support.